Setting up a fully-compliant best-practice RTO is not an easy undertaking – and as a remote, Indigenous-focused RTO we were expecting our first audit to be a complicated process.
Luckily we were refereed to Merinda Smith and F4 solutions, and thanks to her efforts our first year audit was entirely without any queries.
We even received compliments from the Auditor about our process that are a fantastic endorsement to Merinda’s work, especially as we had added new certificates to our scope just weeks before the audit.
We highly recommend Merinda Smith and F4 Solutions as the way forward for small RTOs – for her solution-focussed positive approach and the wide range of compliance and process skills she has to offer.
Overall, it’s a pleasure dealing with F4 Solutions and we appreciate how much time and effort we have saved by getting things right the first time.