Understanding your clients needs

Client needs may include a range of other issues for you to consider. While you need to understand the client’s purpose and priorities, you should also consider any constraints that may influence the nature of the application you create for the client.

Client expectations may be limited by a range of factors including:

  • timeframes
  • available resources
  • location
  • costs
  • legislative requirements
  • organisational constraints
  • interests of other stakeholders.

You will need to make sure that you keep all of these issues in mind as you begin the process of selecting qualifications and/or units of competency.

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