Compliance Tips

How do you know if your RTO is compliant?

A RTO internal audit is essential for any quality management system, and RTOs especially need to see they are every bit as important as external audits. One of the many reasons that internal audits are important is that they can assist in identifying potential problem areas in preparation for the external audit process. Best Practices

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Business Planning – holding yourself accountable for your RTOs success

RTO Business planning is an important aspect for all Registered Training Organisations. Surprisingly over the years I often see little of it being done. Business planning will guide a start-up operation of the RTO for the initial three years. It also enables you to demonstrate over the ensuing years how the RTO plans to manage itself

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Current evidence for your assessment

Current evidence is important in determining if a learner is competent. When considering what is Current evidence you need to consider if it reflects current industry practice. In assessment, currency relates to the age of the evidence presented by a candidate to demonstrate that they are still competent. Competency requires demonstration of current performance, so

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Complaints are not the worst thing that can happen in your RTO.

Complaints are not the worst thing that can happen. Sometimes they can be considered as negative and unwelcome, and they can create stress and bad feeling. Complaints are also an opportunity to put things right and learn for the future too. It is the way you look at them that counts. You can choose to stress about the

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